These terms and conditions (“Terms and Conditions”) govern your use of (the “Company Site”) and your relationship with CrateMill. (the “Company”, “we” or “us”). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not register for or use the Company Site. If you have any questions on the Terms and Conditions, please contact

1 Introduction

1.1          The Company Site is an online marketplace to buy goods or services (“items”) or to use the other features provided including, but not limited to, finding and buying of retail products, including reviews and discussions (collectively, the “Service”).

2 Use of the Company Site

2.1          The Company Site is provided to you for your use subject to these Terms and Conditions. By using the Company Site you agree to be bound by these Terms and Conditions.

3 Amendments

3.1          We may update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of the Company Site. We reserve the right to change any of the terms and conditions contained in these Terms and Conditions or any policies or guidelines governing the Company Site or Service, at any time and in our sole and absolute discretion. Any changes will be effective upon posting of the revision on the Company Site. All notice of changes to these Terms and Conditions will be posted on the Company Site and may be posted without any notice to you. You are responsible for reviewing the notice and any applicable changes. You will be subject to the new Terms and Conditions in force at the time that you use the Company Site. If you do not wish to accept the new Terms and Conditions you should not continue to use the Company Site. If you continue to use the Company Site after the date on which the change comes into effect, your use of the Company Site indicates your agreement to be bound by the new Terms and Conditions.

4 Registration

4.1          Only visitors to the Company Site who are registered and agree to these Terms and Conditions (“users”, “Buyers”, “you”, “your” as the context requires) may participate in buying on the Company site using the Service.

4.2          To register on the Company Site you must be over eighteen years of age. If you are under 18, you may use the Company Site only with the involvement of a parent or a guardian.

4.3          You must ensure that the details provided by you on registration or at any time are correct and complete.

4.4          You must inform us immediately of any changes to the information that you provided when registering by updating your personal details in order that we can communicate with you effectively.

5 Password and Security

5.1          When you register to use the Company Site you will be asked to create a password or will be provided with a password. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and to the extent permitted by applicable law you agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorised manner. You are responsible for ensuring that the details you provide us with are correct and complete, and for informing us of any changes to the information you have provided.

5.2          If the Company has reasons to believe that there is likely to be a breach of security or misuse of the Company Site, we may require you to change your password or we may suspend your account.

6 Your Use of the Company Site

6.1          You may not use the Company Site for any of the following purposes:

6.1.1      disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material or otherwise breaching any laws;

6.1.2      transmitting material that encourages conduct that constitutes a criminal offence, or otherwise breaches any applicable laws, regulations or code of practice;

6.1.3      interfering with any other person’s use or enjoyment of the Company Site;

6.1.4      causing, or is likely to cause annoyance, inconvenience or anxiety to others;

6.1.5      making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

6.1.6      causing, or is likely to cause, the Company Site or any access to it to be interrupted, damaged or impaired in any way, or

6.1.7      using the Company Site for fraudulent purposes, or in connection with a criminal offence or other unlawful activity.

6.2          We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws, these Terms and Conditions or any other applicable terms and conditions, guidelines or polices.

6.3          You will be responsible for our losses and costs resulting from your breach of this clause 6.

7 The Company’s right to suspend or cancel your registration

7.1          We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.

7.2          You can cancel your registration at any time by informing us in writing at If you do so, you must stop using the Company Site.

7.3          The suspension or cancellation of your registration and your right to use the Company Site shall not affect either party’s statutory rights or liabilities.

8 Availability of the Company Site

8.1          Although we aim to offer you the best service possible, we make no promise that the Service at the Company Site will meet your requirements. We cannot guarantee that the Service will be fault-free. If a fault occurs with the Company Site you should report it to and we will attempt to correct the fault as soon as we reasonably can.

8.2          Your access to the Company Site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the Service as soon as we reasonably can.

9 Buyers – Conditions specific to Buyers

9.1          You will have to be registered as a buyer or will be registered as a guest buyer (collectively known as “Buyers” on the Company Site before you are allowed to buy items and/or make payments on the Company Site.

9.2          Upon your account registration as a Buyer and/or upon your acceptance to purchase items on the Company Site as a guest buyer, you agree to pay the Company’s transaction fees (“Transaction Fees”) for completed sales transactions. These Transaction Fees may vary in the future.

9.3          Buyers must pay via the Service for items purchased in the Company Site. Buyers will bear the Transaction Fees charged by the payment vendor for purchases over the Company Site.  These Transaction Fees are charged by our payment service provider and hence we will adjust our fees accordingly if our payment service providers change their fees.

9.4          Buyers should carefully read the items detail page and review information such as price, delivery charges, GST, etc. and Terms and Conditions for sales before purchasing an item. By making a payment for a purchase, you are deemed to have understood and agreed to all information about the items you are purchasing.

9.5          We take no responsibility and assume no liability for any loss or damages to a Buyer arising from shipping information and/or payer information entered by the Buyer, wrong remittance by the Buyer in connection with the payment for the items purchased or delays or technical faults in the payment process. We reserve the right to check whether a Buyer is duly authorized to use certain payment method, and may suspend the transaction until such authorization is confirmed or cancel the relevant transaction where such confirmation is not available.

10 Delivery

10.1        Delivery of physical items will be made to the address specified by you at the time of purchase.

11 Refund, Returns and Exchange Policy

11.1        The Company Site is a venue to allow registered users to buy. The refund, returns and exchange policies may vary from product to product and will be displayed on each items detail page. Buyers are deemed to have accepted the Company’s refund, returns and exchange policies upon the purchase of the items.

12 Cancellation and Termination

12.1        Your access to the Service may be terminated by written notice if you are in material breach of this agreement and the breach is not remedied within the period of 7 days after written notice of the breach has been given to you. If we reasonably believe your breach of these Terms & Conditions affects our lawful operation of the Service or third party users we may suspend your access to the Service at any time.

13 Limitation of Liability

13.1        The Company Site provides content from third parties, other Internet sites or resources and while the Company tries to ensure that material included on the Company Site is correct, reputable and of high quality, it does not make any warranties or guarantees in relation to that content. If the Company is informed of any inaccuracies in the material on the Company Site we will attempt to correct the inaccuracies as soon as we reasonably can.

13.2        Accordingly, to the fullest extent permitted at law, we will not be liable (whether in contract, tort – including negligence, or under any statutory implied term) for any damages of any kind including without limitation direct, indirect, incidental, punitive, special and consequential, damages (including without limitation, loss of profits, loss of revenue or loss of data) arising out of or in connection with these Terms and Conditions, the Company Site, the Service, the inability to use the Service or those resulting from any goods or services purchased or obtained or messages received or feedback or ratings posted to the Company Site or transactions entered into through the Service.

14 Indemnity

14.1        You will indemnify and hold us (and our officers, directors, agents, subsidiaries, joint ventures and employees), harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms and Conditions, or your violation of any law or the rights of a third party.

15 Privacy Privacy

15.1        We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We use your information only as described in the Company’s Privacy Policy. We view protection of users’ privacy as a very important community principle. For a complete description of how we use and protect your personal information, see the Company’s Privacy Policy. If you object to your Information being transferred or used in this way please do not use our Service.

16 Intellectual Property

16.1        The Company and/or other third parties are the owner(s) of the licensee(s) of all intellectual property rights (“Intellectual Property Rights”) in the Company Site. Such Intellectual Property Rights shall include but are not limited to copyrights, trademarks, industrial design rights, patents, database rights, know-how, privileged or similar information, whether registered or not, or registerable by any means, and the right to file an application for registration thereof, as well as all other rights related to the Company or other third parties’ trademarks, products or business activities.

16.2        All rights, title and interests in all Intellectual Property Rights in all concepts, systems, written, graphic and other materials relating to the Company and/or other third parties shall at all times remain the property of the Company and/or other third parties.

16.3        The content of the Company Site is protected by Intellectual Property Rights. You may retrieve and display the content of the Company Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for public or commercial purposes any of the materials or content on the Company Site without written permission from the Company.

17 Third Party Websites

17.1        As a convenience to customers, the Company Site includes links to other web sites or material which are beyond its control. The Company is not responsible for content on any site outside the Company Site.

18 Advertising and Sponsorship

18.1        Part of the Company Site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Company Site complies with relevant laws and codes. We will not be responsible to you for any error or inaccuracy in advertising and sponsorship material.

19 No Agency

19.1        No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.

20 Applicable Law

20.1        These Terms and Conditions will be subject to the laws of Singapore. If a dispute arises between you and the Company, our goal is to provide you with a neutral and cost effective means of resolving the dispute quickly. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within Singapore.

21 International Use

21.1        We make no promise that materials on the Company Site are appropriate or available for use in locations outside Singapore, and accessing the Company Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside Singapore, you do so on your own initiative and are responsible for compliance with local laws.

22 Severability

22.1        If any of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

23 Entire Agreement

23.1        These Terms and Conditions incorporates by reference all terms, conditions, policies, guidelines and other information on the Company Site concerning the Company Site or the Service including but not limited to the Privacy Policy constitutes the entire agreement between parties with respect of the subject matter hereof and supersedes any prior written or oral agreement, claims, representations and understandings of the parties relating to the subject matter thereof.

24 Miscellaneous

24.1        You may not transfer any of your rights under these Terms and Conditions to any other person. We may transfer our rights under these Terms and Conditions to another business where we reasonably believe your rights will not be affected.

24.2        If you breach these Terms and Conditions and the Company chooses to ignore this, the Company will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

24.3        The Company shall not be responsible for any breach of these Terms and Conditions due to any act of God, war, strike, lockout, industrial action, fire, flood, drought, tempest or any other event caused by circumstances beyond its reasonable control.

24.4        The Company Site is owned and operated by SIGNALS SG of 22 SIN MING LANE #06-76 MIDVIEW CITY Singapore 573969.

24.5        If you have any queries please contact

© SIGNALS SG 2016. All rights reserved.