Your orders are shipped from warehouses in Hong Kong, China, Singapore or South Korea, depending on what you have ordered.
We strive to process your order within the same business day, maximum 3 business days.
The duration of delivery will depend on the shipping method and destination. For example, if you are in the United States, expect up to 20-30 business days due to the location of our warehouses.
Also, delays may occur, due to holidays and/or unforeseen events such us typhoons or shipments getting stuck at customs. When these unforeseen events happen, you will be notified immediately.
On rare occasions, your shipment may be lost-in-transit. If this happens, we will notify you immediately and send another delivery to your stated shipping address, at no cost to you.